Last updated: September 31, 2025
1. Introduction
Welcome to The Hellenic society for child help and care (“we,” “our,” “us”). By accessing or using our website hellenicchildsupport.org (the “Website”), you agree to comply with these Terms of Use. Please read them carefully before making a donation.
Our Website is operated by The Hellenic society for child help and care, a non-profit organization registered in Greece. These terms apply to all visitors, donors, and users of our Website.
2. Terms of Use
2.1 Eligibility
By making a donation through this Website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
2.2 Guest Donations
Donations are processed via a secure checkout system. No donor account or registration is required. You may provide your details as a guest to complete the donation.
2.3 Use of Website
You agree to use the Website lawfully and not to engage in any activity that could harm, disable, or impair the Website or interfere with other visitors’ use.
2.4 Intellectual Property
All content on this Website, including text, images, and logos, is the property of The Hellenic society for child help and care unless otherwise stated. You may not reproduce or distribute it without prior written consent.
3. Donation Policy
3.1 Nature of Donations
All contributions made through this Website are considered voluntary donations to support the projects and activities of The Hellenic society for child help and care. Donations do not constitute a purchase of goods or services.
3.2 How Donations Are Processed
Donations can be made securely through:
- Credit/Debit Card (via NBG e-commerce gateway)
- PayPal
Upon successful payment, donors will receive an email confirmation.
3.3 Allocation of Donations
Unless otherwise specified, donations are allocated to The Hellenic society for child help and care’s general fund to support its ongoing projects. Specific project donations will be used exclusively for the intended purpose.
4. Cancellation & Refund Policy
4.1 General Rule
As donations are voluntary contributions, they are generally non-refundable.
4.2 Exceptions
Refunds may only be issued under the following circumstances:
- Duplicate donation made in error
- Technical/payment processing error resulting in incorrect amount charged
To request a refund, please contact us at child-gr@outlook.com within 14 days of the transaction, including proof of payment.
4.3 Refund Method
Approved refunds will be issued to the original payment method (credit/debit card or PayPal). Processing times may vary depending on the payment provider.
5. Limitation of Liability
The Hellenic society for child help and care is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or the donation process.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of Greece. Any disputes will be subject to the exclusive jurisdiction of the courts of Athens, Greece.
7. Contact Us
If you have any questions regarding these Terms & Donations, please contact us at:
📧 child-gr@outlook.com
📍 Stadiou 48, 10564, Athens